Requirements:
- Search for standard(s) you would like to buy on the RSB website via portal.rsb.gov.rw
- Fill out the online application form for purchasing standards via portal.rsb.gov.rw
- Pay the applicable fee
Timeline: Instant
Cost: Calculated charges depending on pages
Requirements:
- Fill out the new standard request form
- Provide the following items:
- Title of new standards
- Reference documents
- Scope of new standard
- Purpose and justification of new standard
Timeline: Instant
Cost: Calculated charges depending on pages
Requirements:
- Fill out the online application form for training via portal.rsb.gov.rw
- Pay the applicable fee for training
- Avail trainees
Timeline: 14 working days after proof of payment
Cost: Calculated based on duration
Requirements:
- Fill out the application form via portal.rsb.gov.rw
- Meet the following eligibility criteria:
- Be a legal operating entity registered by relevant authorities (RDB, RCA).
- SME not having previously received any ZU support in the same scope/scheme applied for.
- Have the registration of brand names to be used on products/services.
- Have financial capacity to operate the business.
- Have infrastructure that meets conditions required for the realization of quality products.
- Have or commit to having basic equipment designed to achieve the production of quality products.
- Have at least one qualified person (in charge of operations supervision).
- Demonstrate commitment and strategies for creating jobs and other socio-economic opportunities.
- Have innovative ideas that contribute to business growth and competitiveness.
- Demonstrate commitment to complying with standards applicable to the scope of operation (products or services).
- Demonstrate commitment to complying with relevant statutory and regulatory requirements applicable to the scope of operation (products or services).
- Be willing and capable of addressing identified gaps (including those requiring financial capacity) within an agreed timeframe.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 30-90 working days
Cost: Free
Requirements:
- Fill out the application form via portal.rsb.gov.rw
- Upload all documents required by ISO17025:
- Approved procedures, SOPs, forms, registers, work instructions, and logs.
- Internal audit reports.
- Method validation or verification reports.
- Proficiency Testing (PT) or Interlaboratory Comparison participation reports.
- Management review meeting reports.
- Pay laboratory designation fees
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 30-90 working days
Cost: 100,000 Frw per scope
Requirements:
- Fill out the online application form via portal.rsb.gov.rw
- Pay the applicable fee for sampling and Quality Testing
- Share all the necessary information regarding the nature of samples, parameters to be tested, and location.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 30-90 working days
Cost: 100,000 Frw per scope
Requirements:
- Fill out the online calibration request formvia portal.rsb.gov.rw
- Pay the applicable calibration fee.
- Fill out the submission form for equipment/instruments in good condition along with their technical manual(s) and accessories (leads, probes, power adapters, batteries, etc.) necessary for their proper functioning.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 7 working days
Cost: 10,000 Frw/item, max 100,000 Frw
Requirements:
- Fill out the online calibration request form via portal.rsb.gov.rw.
- Pay the applicable calibration fee.
- Submit equipment/instruments in good condition along with their technical manual(s) and accessories (leads, probes, power adapters, batteries, etc.) necessary for their proper functioning.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 10 working days
Cost: As applicable
Requirements:
- Fill out the online verification request form via portal.rsb.gov.rw.
- Pay the applicable verification fee.
- Submit equipment/instruments in good condition along with their technical manual(s) and accessories (leads, probes, power adapters, batteries, etc.) necessary for their proper functioning.
- Submit all relevant regulatory documents (such as type approval certificates, trade licenses, technical specifications, or RICA documents) to ensure compliance with statutory legal metrology requirements.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 10 working days
Cost: 500 Frw/item
Requirements:
- Fill out the online application form via portal.rsb.gov.rw.
- Pay the applicable verification fee.
- Submit equipment/instruments in good condition along with their technical manual(s) and accessories (leads, probes, power adapters, batteries, etc.) necessary for their proper functioning.
- Submit all relevant regulatory documents (such as type approval certificates, trade licenses, or RICA documents) to ensure compliance with statutory legal metrology requirements.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 15 working days
Cost: 500 Frw/item
Requirements:
- Application letter.
- Fill out the online license application form via portal.rsb.gov.rw.
- Upload the following relevant documents:
- Copy of certificate of registration with RDB.
- Proof of academic qualification.
- Standard for management systems.
- Training certificates.
- Proof of technical skills relevant to the scope of application.
- Five-year business plan.
- A documented management system as per applicable standards.
- Certificates, standards, and traceability documents.
- Copy of employment contract of technical staff.
- Pay the applicable licensing fee.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 30-90 days
Cost: 100,000 Frw/scope
Requirements:
- Fill out the online application form via portal.rsb.gov.rw.
- Pay the applicable fee.
- Submit equipment/instruments in good condition along with their technical manual(s) and accessories (leads, probes, power adapters, batteries, etc.) necessary for their proper functioning.
- Facilitate onsite QC activities by ensuring equipment is in good working order and providing all required accessories and technical documentation at the scheduled time and service location.
- Sign the service agreement outlining technical and regulatory requirements.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 10 working days
Cost: 50,000 Frw/machine + 25,000 Frw/facility
Requirements:
- Fill out the online service request form via portal.rsb.gov.rw.
- Pay the applicable fee.
- Provide details of workplace exposure conditions, including results of the radiation safety assessment.
- Provide identification details of occupationally exposed staff members.
- Sign the service agreement outlining the technical and regulatory requirements.
- Submit and collect dosimeters according to the assigned reading cycle.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 10 working days
Cost: 50,000 Frw/machine + 25,000 Frw/facility
Requirements:
- Fill out the online service request form via portal.rsb.gov.rw.
- Pay the applicable verification fee.
- Submit all mapping-related equipment/warehouses in good working condition along with their accessories.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 30 working days
Cost: 100,000 Frw
Requirements:
- Fill out the online application form via portal.rsb.gov.rw.
- Pay the applicable verification fee.
- Facilitate the service by ensuring the product batches or LPG cylinders are organized and accessible and providing a safe working environment, relevant technical documentation, and any necessary handling accessories at the scheduled time and location.
- Witness the inspection process and sign the field report to formally acknowledge the sampling methodology and the final verification results.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 10 working days
Cost: 500 Frw/batch/cylinder
Requirements:
- Fill out the online verification request form via portal.rsb.gov.rw.
- Submit the maintenance or repair reports.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 10 working days
Cost: Free
Requirements:
- Fill out the online application form via portal.rsb.gov.rw.
- Pay the applicable verification fee.
- Facilitate the onsite noise survey by ensuring access to the premises and supporting the simulation of maximum expected noise conditions (e.g., playing music or operating sound systems) to allow proper assessment of soundproofing performance at the agreed time and location.
- Note: The service is requested through the RSB e-service portal after creating an account with a valid email address.
Timeline: 10 working days
Cost: 50,000 Frw/site
Requirements:
- Apply for testing through e-mail: info@rsb.gov.rw or customers.samplecontrol@rsb.gov.rw. Feedback is provided within 2 working days.
- Pay the applicable testing fees.
- Fill out the Sample Submission Form.
- Describe and label any sample for testing with all necessary information, including safety information, and inform the laboratory in writing if a sample is of a dangerous or unstable nature and of any actual or potential health and safety hazards relating to the sample or arising from laboratory performance of the services. Provide instructions on the safe handling of the sample.
Timeline: 5-10 working days
Cost: 10,000 Frw/parameter
Requirements:
- Apply for testing through e-mail: info@rsb.gov.rw or customers.samplecontrol@rsb.gov.rw. Feedback is provided within 2 working days.
- Pay the applicable testing fees.
- Fill out the submission form at the time of sample submission.
- Describe and label any sample for testing with all necessary information, including safety information, and inform the laboratory in writing if a sample is of a dangerous or unstable nature and of any actual or potential health and safety hazards relating to the sample or arising from laboratory performance of the services, and provide instructions on the safe handling of the sample.
Timeline: 7 working days
Cost: 10,000 Frw/parameter
Requirements:
- Apply for testing through e-mail: info@rsb.gov.rw or customers.samplecontrol@rsb.gov.rw. Feedback is provided within 2 working days.
- Pay the applicable testing fees.
- Fill out the Sample Submission Form.
- Describe and label any sample for testing with all necessary information, including safety information, and inform the laboratory in writing if a sample is of a dangerous or unstable nature and of any actual or potential health and safety hazards relating to the sample or arising from laboratory performance of the services, and provide instructions on the safe handling of the sample.
Timeline: 5-14 working days
Cost: 10,000 Frw/parameter
Requirements:
- Apply for testing through e-mail: info@rsb.gov.rw or customers.samplecontrol@rsb.gov.rw. Feedback is provided within 2 working days.
- Pay the applicable testing fees.
- Fill out the sample submission form.
- Describe and label any sample for testing with all necessary information, including safety information, and inform the laboratory in writing if a sample is of a dangerous or unstable nature and of any actual or potential health and safety hazards relating to the sample or arising from laboratory performance of the services, and provide instructions on the safe handling of the sample.
Timeline: 3-5 working days
Cost: 50,000 Frw/location
Requirements: Formal application/request
Timeline: 30-90 days
Cost: Free for SMEs; 100,000 Frw for large industries
Requirements: Formal application/request
Timeline: 30-90 days
Cost: Free for SMEs; 100,000 Frw for large organizations
