System Certification Schemes

What is QMS Certification

A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.

Benefits of quality management systems

Implementing a quality management system affects every aspect of an organization's performance. Benefits of a documented quality management system include:

  • Meeting the customer’s requirements, which helps to instill confidence in the organization, in turn leading to more customers, more sales, and more repeat business
  • Meeting the organization's requirements, which ensures compliance with regulations and provision of products and services in the most cost- and resource-efficient manner, creating room for expansion, growth, and profit

These benefits offer additional advantages, including:

  • Defining, improving, and controlling processes
  • Reducing waste
  • Preventing mistakes
  • Lowering costs
  • Facilitating and identifying training opportunities
  • Engaging staff
  • Setting organization-wide direction
  • Communicating a readiness to produce consistent results

Certification against QMS

“RSB services are delivered in consideration of gender equality to ensure inclusive sustainable socio-economic development”